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PG&E, Customers Clash Over Smart Meters

A class action lawsuit in Bakersfield, California claims newly installed smart meters inflate customers electricity and gas use, resulting in steep hikes in utility bills. The plaintiffs, a group of about 200 residents, are suing Pacific Gas & Electric, their utility company, and Wellington Energy, the company that installed the meters.

In some cases, customers reported very high discrepancies in their bills. The New York Times reports that one PG&E customer testified “that the new meter logged the consumption of his two-bedroom townhouse at 791 kilowatt-hours in July, up from 236 a year earlier.” (bold added).

The lawsuit, and ensuing controversy, has left PG&E scrambling to defend the meters, which have been hailed as the first step in a nationwide “smart grid.” The company calls the lawsuit “without merit.” [...]

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